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Capterra Report Reveals the CRM Software with the Highest User-Friendliness Rating.

4 months ago
in Sales
Reading Time: 4 mins read
Capterra Report Reveals the CRM Software with the Highest User-Friendliness Rating.
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Revolutionizing your Business with Cloud Computing Technology and User-Friendly CRM Software

In today’s business world, acquiring and retaining customers is essential to any business, big or small. The use of customer relationship management (CRM) software can alleviate the stress that comes with managing countless clients and prospects. However, finding the right CRM that suits your business needs doesn’t have to be a daunting task. Fortunately, cloud-based CRMs like myob advanced and Stratus make transitioning to the cloud straightforward and hassle-free.

Moving your business to the cloud provides numerous benefits, including the potential for your business to grow. Cloud computing technology has revolutionized the way enterprise companies manage their data and information. It has eliminated the high costs and complexities of traditional software management and transformed the process into a more practical solution that is cost-effective and efficient for Small to large enterprises.

As the cloud computing service continues to rise in popularity, there are several hybrids of cloud computing database services available in the market today that provide centralized data storage infrastructure using cloud applications.

The Emergence of Cloud Computing Technology

The migration of most business enterprises these days to cloud applications is not a fad or trend, but a shift from traditional software for data management. Cloud-based software is an internet-based software that keeps your data together and enhances collaborative exchange of company data within your organization, using a variety of devices. It negates the use of the traditional expensive software that can involve a complicated process of installing, managing, testing and securing information technology within your business organization.

Moreover, it provides a better means of centralized data storage infrastructure using cloud applications, which enhances collaboration, promotes efficient data management, and reduces costs.

The Explosion of Cloud Computing Services and Threats

Cloud computing technology has provided cost-effective and operational management efficiency, which has helped many business enterprises accelerate their information technology exchanges, meeting the demands for agility and flexibility from their business operations. However, the cloud computing technology has also presented security threats and risks, particularly in the ever-evolving landscape of IT.

As a user of cloud data, it is essential for businesses to take adequate security measures to complement the existing built-in security present in the cloud computing data server. Cybercrime activities are a major source of potential threats concerning the security breach on cloud computing. They are directed towards stealing company trade secrets and intellectual property breach, which could have a negative impact on your business.

Securing Cloud Data for Your Business

Implementing prudent security measures is a must for securing your business cloud data storage. While most data computing software providers already have their own security measures to protect your stored data when using their system, businesses should consider taking additional security measures to strengthen their cloud data security. Here are some tips:

1. Exercise Control over Employees with Access to Company Sensitive Data on the Cloud

Business enterprises should employ proper security measures to limit access to cloud data storage for employees that are privileged with accessing sensitive company data. These employees are confidential employees trusted by the company to handle and manage the company’s sensitive data and information. As such, they should undergo proper training on how to securely handle these data and perform a more controlled cloud data management system.

2. Segregate Cloud Data Information

Consider using an additional encryption process before accessing more sensitive company information. Business organizations must separate company data according to their level of sensitivity and provide additional security encryption to process requests for access on the cloud. Also, effective monitoring of each level of cloud data is essential.

Finding a User-Friendly CRM Software Solution

Using CRM software can help businesses manage and retain customers efficiently. As the market’s competition continues to grow, selecting a user-friendly CRM software can be challenging. However, Capterra’s Software Lab has made it easy for small and medium-sized businesses to find an affordable and efficient CRM software solution by evaluating some of the over 450 solutions available on the market. In their new Most User-Friendly CRM Software report, Capterra presents the top 20 most user-friendly solutions in terms of usability, customer services offered, and average review rating.

The report’s criteria include direct user testing to measure how many clicks and time it takes to complete a task on each system. The report also accounts for the available training resources and the System Usability Scale (SUS) score used to measure perceived ease of use. 

Teamgate topped the list, having achieved a perfect score of 100, with Less Annoying CRM and Close.io not far behind, achieving scores of 92. All three systems have an average review rating of five stars. While most user-friendly CRM solutions cost an average of $36 per user per month, Teamgate only costs around $22 per user per month, making it #16 on Capterra’s Most Affordable Report.

Conclusion

Using cloud computing technology and user-friendly CRM software is essential to managing your business data and customer relationships efficiently. Cloud computing technology provides a cost-effective solution that reduces costs and simplifies data management. It also enhances collaboration, promotes efficient data management, and provides better means of centralized data storage infrastructure using cloud applications. Meanwhile, selecting a user-friendly CRM software can help businesses manage and retain customers efficiently, enhancing growth and profitability.

Tags: Capterra ReportCRM Softwarelead generationsales leadsales managementUser-Friendly
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