Cookie Policy

About this cookie policy


Last Updated: May 2021

This Cookie Notice  explains what cookies are and how Business Help and Advice (collectively “”, “we” or “us”) use cookies and similar tracking technologies when you visit our websites, pages, features, mobile applications, or technology that we own or operate (collectively, the “Services”).  We encourage you to read the full policy so that you understand what information is collected using cookies and how we use that information.

This Cookie Notice is part of, and is governed by, the terms set forth in our Terms and Conditions. You should also familiarize yourself with our Privacy Policy which sets forth your rights in relation to our collection and use of your personal information.  To the extent permitted by the applicable law, by accessing or using our Services, you accept the data practices and terms detailed in this Cookie Notice.  If you cannot agree with our practices explained in this Cookie Notice, our Terms of Use, or our Privacy Policy, you should not access or use our Services.

Please note that this Cookie Notice does not apply to services offered by other companies or other sites linked to or from our Services. 

We may update this Cookie Notice from time to time and make changes to information previously collected, as permitted by law. We will post the updated Cookie Notice on this page with a “Last Updated” effective date of the revisions. We encourage you to look for updates and changes to this Cookie Notice by checking this date when you access our Services.

We Use Common Tracking Technologies
We collect personal information about users over time and across different web sites when you use our Services. We also have third parties that collect personal information this way. To do this, we use several common tracking tools. These may include browser cookies. We may also use web beacons, flash cookies, and similar technologies. Our vendors may also use these tools.

Cookies are small files, typically of letters and numbers, downloaded onto your computer or mobile device when you visit certain websites. When you return to these websites, or visit other websites that use the same cookies, the websites recognize these cookies and your browsing device. A cookie cannot read data off your hard drive or read cookie files created by other websites.

Cookies set by the website operator are called “first party cookies”. Cookies set by parties other than the website operator are called “third party cookies”. The parties that set third party cookies can recognize your web browser both when it visits the Coinbase website and when it visits certain other websites where the third party’s cookies are also present.

More information on cookies and their use can be found at or

We Use Tracking Technologies For a Variety of Reasons
When you access our Services, we or companies we work with may place cookies on your computer or other device. These technologies help us better understand user behavior, and inform us about which parts of our websites people have visited.

We use first party and third party cookies to recognize you as a member, customize your Services, content, and advertising, to measure promotional effectiveness, and to collect information about your computer or other access device to mitigate risk , help prevent fraud, and promote trust and safety. 

Your consent applies to the following domains:

The length of time a cookie will stay on your browsing device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your browsing device until they expire or are deleted. We may place cookies from third-party service providers who may use information about your visits to other websites to target advertisements for products and services available from us. We do not control the types of information collected and stored by these third-party cookies. You should check the third-party’s website for more information on how they use cookies.

The cookies used on our Services may be categorized as:

  • Strictly Necessary Cookies, which are needed for our site or Services to operate as reasonably expected by you.

  • Functional or Preference Cookies, which remember your name or choices.

  • Performance or Analytic Cookies, which collect passive information about your use of our site and Services.

  • Advertising or Targeting Cookies, which are used to make advertising messages more relevant and personalized to you based on your inferred interests.

The following are some examples of information that we collect and how we may use it:
We use tracking tools:

  • To recognize new visitors to our web sites.

  • To recognize past customers.

  • To store your password if you are registered on our site.

  • To improve our website and better understand your visits on our platforms.

  • To integrate with third party social media websites.

  • To serve you with interest-based or targeted advertising (see below for more on interest-based advertising).

  • To observe your behaviours and browsing activities over time across multiple websites or other platforms.

  • To better understand the interests of our customers and our website visitors.

We Engage in Interest-Based Advertising
We and our partners display interest-based advertising using information gathered about you over time across multiple websites or other platforms. This might include apps. Interest-based advertising or “online behavio
ural advertising” includes ads served to you after you leave our website, encouraging you to return. They also include ads we think are relevant based on your browsing habits or online activities. These ads might be served on websites or on apps. They might also be served in emails. We might serve these ads, or third parties may serve ads. They might be about our products or other companies’ products. Where legally required, we get consent to engage in interest-based advertising.

To decide what is relevant to you, we use information you make available to us when you interact with us, our affiliates, and other third parties. We gather this information using the tracking tools described above. For example, we or our partners might look at your purchases or browsing behaviours. We might look at these activities on our platforms or the platforms of others. We work with third parties who help gather this information.

Your Choices
As described in more detail below, your web browser provides you with the option to refuse some or all browser cookies, and you may change your cookies settings by visiting your Cookie Settings. You may also be able to remove cookies from your browser. You can also exercise your preferences in relation to cookies served on our Services by taking the steps outlined below.

  • First-Party Cookies. You can use the browser with which you are viewing this Services to enable, disable or delete cookies. To do this, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” settings). Please note, if you set your browser to disable cookies, you may not be able to access secure areas of the Services. Also, if you disable cookies other parts of the Services may not work properly. You can find more information about how to change your browser cookie settings at

  • Third-Party Cookies. To opt-out of third-party advertising networks and similar entities that use advertising cookies go to you click the link you may choose to opt-out of such advertising from all participating advertising companies or only advertising provided by specific advertising entities. For more information about third-party advertising networks and similar entities that use these technologies, please see

  • Flash Cookies. Certain features of our Services may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on our Services. If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage. Flash cookies are not managed by the same browser settings as are used for browser cookies, but may be managed here:

  • Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out of interest-based targeting provided by participating ad servers through the Digital Advertising Alliance or the Network Advertising Initiative. In addition, on your iPhone, iPad or Android mobile device, you can change your device settings to control whether you see online interest-based ads.

We do not control third-parties’ collection or use of your information to serve interest-based advertising. However, these third-parties may provide you with ways to choose not to have your information collected or used in this way. In addition, most web browsers provide help pages relating to setting cookie preferences. More information may be found for the following browsers here:

Some of the tracking technologies we may use do not participate in the Self-Regulatory Program for Online Behavioural Advertising. This means you will not be opted out by following the instructions above. Instead, click on the following link to get more information about how to opt-out of that tracker’s cookies: Twitter. Certain choices you make are both browser and device-specific.

We may use third-party service providers to monitor and analyze the use of our Site. Presently, we use Google Analytics. Google Analytics is a web analytics service offered by Google LLC (“Google”) that tracks and reports Site traffic. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics, available at: use a tool called “Adobe Analytics” for analytics and advertising services. We use the information we get from Adobe Analytics to improve the Services and to improve our ad performance. Adobe’s ability to use and share information collected by Adobe Analytics about your use of the Services or visits to the Site or to another application which partners with Adobe, is restricted by Adobe Analytics Terms of Use and the Adobe Privacy Policy available at:

Behavioural Remarketing
We also use remarketing services to advertise on third-party websites to you after you visited our Site or services. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service. We use Google Ads for these purposes. Google Ads remarketing service is provided by Google. You can opt-out of this by visiting the Google Ads Settings page:

Other Tracking Technologies
We may also use other Tracking Technologies to collect “clickstream” data, such as the domain name of the service providing you with Internet access, your device type, IP address used to connect your computer to the Internet, your browser type and version, operating system and platform, the average time spent on our Services, webpages viewed, content searched for, access times and other relevant statistics, and assign unique identifiers to the device or other credentials you use to access the site for the same purposes.

Some of our website pages and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). Some of our website pages may also contain social media widgets, which are buttons or icons provided by third-party social media providers that allow you to interact with those social media services when you view a web page or mobile app screen. These social media widgets may collect browsing data, which may be received by the third party that provided the widget, and are controlled by the third parties.

Pages of our Services may also use Java scripts, which are code snippets embedded in various parts of websites and applications that facilitate a variety of operations including accelerating the refresh speed of certain functionality or monitoring usage of various online components; entity tags, which are HTTP code mechanisms that allow portions of websites to be stored or “cached” within your browser to accelerate website performance; and HTML5 local storage, which allows data from websites to be stored or “cached” within your browser to store and retrieve data in HTML5 pages when the website is revisited.

Do Not Track
Some browsers have a “Do Not Track” feature that allows you to tell a web site not to track you. These features are not all uniform. We do not currently respond to those signals. If you block cookies, certain functionality on our sites may not work. If you block or reject cookies, not all of the tracking described here will stop. Certain options you select are browser and device specific.