In every business, there are mundane tasks that can be better handled by someone else, allowing business owners to focus on their core activities. Robert Levin, co-founder of Work Better Now, recommends outsourcing these tasks to a virtual assistant to free up time and energy. But where can you find a virtual assistant? There are two main options:
1. Virtual Assistant Companies: Many companies offer virtual assistant services, with options ranging from premium American assistants to more affordable English-speaking assistants based abroad. Choose a company based on your needs, budget, and desired level of expertise.
2. Virtual Assistant Job Postings: Freelancing platforms like Freelancer.com and Hiremymom.com provide a wide range of virtual assistants available for hire on a project basis or part-time/full-time. However, before hiring, consider the following tips for selecting the right assistant:
– Clearly define your expectations: Determine the specific tasks and needs you want the virtual assistant to handle. They can also help you identify other areas where they can assist you.
– Look for qualities, not just work experience: During the interview process, focus on how the candidate would handle specific situations using the STAR method (Situation, Task, Action, Result). Consider their contribution to a team, how they handle mistakes, and their accountability.
– List required skills: Identify the skills you need in a virtual assistant, such as social media management, QuickBooks experience, invoicing, or creating PowerPoint presentations.
– Establish clear communication: Communication is crucial when working with a remote assistant. Choose a communication platform and approach that works for both parties, whether it’s daily calls, Skype, Zoom, or Slack.
– Seek industry experience: If your business targets a specific audience or industry, hire a virtual assistant who has relevant knowledge and experience.
– Look for accountability: A professional virtual assistant should take ownership of any mistakes and show a willingness to rectify them.
– Request references: Check for references and testimonials from previous employers to gauge a candidate’s skills, personality, and work ethic.
– Social media understanding: If a virtual assistant will be managing your social media accounts, ensure they have a comprehensive understanding of the platform and its business functionalities.
– Suggestions and questions: A good virtual assistant will provide suggestions to improve processes and efficiency based on their experience. Additionally, they should ask relevant questions to gain a clear understanding of their roles and responsibilities.
– Trial run: To test compatibility, consider starting with a trial project or a probation period before committing to a long-term arrangement.
– Effective management skills: Look for a virtual assistant who exhibits strong management skills, as this will contribute to a successful working relationship.
By following these tips, you can hire the right virtual assistant to handle mundane tasks, allowing you to focus on the growth and development of your business.
