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Home HR

Finding the Perfect Virtual Assistant: 22 Expert Tips for Small Business Owners

2 years ago
in HR
Reading Time: 2 mins read
Finding the Perfect Virtual Assistant: 22 Expert Tips for Small Business Owners
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In every business, there are mundane tasks that can be better handled by someone else, allowing business owners to focus on their core activities. Robert Levin, co-founder of Work Better Now, recommends outsourcing these tasks to a virtual assistant to free up time and energy. But where can you find a virtual assistant? There are two main options:

1. Virtual Assistant Companies: Many companies offer virtual assistant services, with options ranging from premium American assistants to more affordable English-speaking assistants based abroad. Choose a company based on your needs, budget, and desired level of expertise.

2. Virtual Assistant Job Postings: Freelancing platforms like Freelancer.com and Hiremymom.com provide a wide range of virtual assistants available for hire on a project basis or part-time/full-time. However, before hiring, consider the following tips for selecting the right assistant:

– Clearly define your expectations: Determine the specific tasks and needs you want the virtual assistant to handle. They can also help you identify other areas where they can assist you.
– Look for qualities, not just work experience: During the interview process, focus on how the candidate would handle specific situations using the STAR method (Situation, Task, Action, Result). Consider their contribution to a team, how they handle mistakes, and their accountability.
– List required skills: Identify the skills you need in a virtual assistant, such as social media management, QuickBooks experience, invoicing, or creating PowerPoint presentations.
– Establish clear communication: Communication is crucial when working with a remote assistant. Choose a communication platform and approach that works for both parties, whether it’s daily calls, Skype, Zoom, or Slack.
– Seek industry experience: If your business targets a specific audience or industry, hire a virtual assistant who has relevant knowledge and experience.
– Look for accountability: A professional virtual assistant should take ownership of any mistakes and show a willingness to rectify them.
– Request references: Check for references and testimonials from previous employers to gauge a candidate’s skills, personality, and work ethic.
– Social media understanding: If a virtual assistant will be managing your social media accounts, ensure they have a comprehensive understanding of the platform and its business functionalities.
– Suggestions and questions: A good virtual assistant will provide suggestions to improve processes and efficiency based on their experience. Additionally, they should ask relevant questions to gain a clear understanding of their roles and responsibilities.
– Trial run: To test compatibility, consider starting with a trial project or a probation period before committing to a long-term arrangement.
– Effective management skills: Look for a virtual assistant who exhibits strong management skills, as this will contribute to a successful working relationship.

By following these tips, you can hire the right virtual assistant to handle mundane tasks, allowing you to focus on the growth and development of your business.

Tags: EmployeeHiringHRhuman resourcesSecretsSmall businessStaffStaffingvirtual assistantWellbeing
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