Managing Gen Z in the Workplace: A Beginner’s Guide
By Iryna Chuhai
As the job market is increasingly dominated by Millennials and Gen Z, it is important for managers to understand how to effectively manage and support these younger team members. Gen Z, in particular, often struggle with self-confidence and anxiety when it comes to communication and handling criticism. In this guide, we will discuss techniques and strategies to manage Gen Z employees and create a positive work environment.
1. Highlighting Value and Creating a Safe Environment
When managing Gen Z employees, it is crucial to emphasize the value their roles and duties bring to the company. By highlighting their contributions, you can help boost their self-confidence and create a stable, safe environment for them to thrive in. It is important to remind them that their work is essential, even if they don’t have groundbreaking news every day or week. This reassurance can help mitigate their self-doubt and anxiety.
2. Employing Empathy and Creating a Supportive Culture
Empathy is a key characteristic of effective leaders. Recognize that we are all human and susceptible to making mistakes. Let your Gen Z team members know that they can be open with you, fostering a supportive and trusting relationship. Share your own experiences and lessons learned from challenging situations, encouraging your colleagues to do the same. By creating a culture of empathy and open dialogue, you can help alleviate their self-doubt and anxiety.
3. Assisting in Finding Purpose and Providing Support
Gen Z is a highly educated and mentally health-aware generation. However, they have experienced rapid changes and uncertainty, such as economic crises and the recent pandemic. Help them find their purpose by emphasizing the importance of their work and providing support when needed. Whether it is sticking to a work schedule or meeting deadlines, giving them clear goals and objectives can help alleviate their self-doubts and anxieties.
Frequently Asked Questions about Managing Gen Z
Are Gen Z staff harder to manage?
According to a recent Resume Builder survey, three out of four managers find it difficult to work with Gen Z employees. Common challenges cited include their perceived lack of technical skills, low motivation, stress tolerance, and the effort required to manage them. However, by implementing the strategies discussed in this guide, you can effectively manage and support Gen Z employees.
How can I be a good Gen Z manager?
Effective communication and empathy are key when managing Gen Z team members. Understand that Gen Z may struggle with in-person communication and value open dialogue. Building mutual understanding and compromise through communication can foster a positive work environment.
How do I keep my Gen Z employees happy at work?
Gen Z employees need to feel trusted and not micromanaged. Regular informal dialogues and meetings can help build trust among team members. Communication, respect, and empathy are crucial to fostering productive collaborations across generations.
About the Author
Iryna Chuhai is the chief marketing officer at WePlay Studios, a content-driven production company that merges gaming, technology, and storytelling. With extensive experience in e-sports and gaming, Iryna is responsible for developing the marketing strategy and promoting WePlay Studios’ products. Connect with Iryna on LinkedIn and Twitter.
Company: WePlay Studios